Aftersales Operations Manager

1 day ago


South Petherton, Somerset, United Kingdom Altegra Integrated Solutions Limited. Full time

We are seeking an exceptional Service Excellence Leader to join our team at Altegra Integrated Solutions Limited.

Job Description

The ideal candidate will have a proven track record in driving operational excellence, ensuring efficiency, and optimising service provision. They will also be responsible for implementing best practices in supply chain management, inventory control, and equipment handling.

Key Responsibilities
  • Aftersales Strategy:
    • Develop and execute aftersales strategies in alignment with the company's overall objectives.
    • Lead aftersales planning to support the growth and profitability of the organisation.
  • Supply Chain Management:
    • Manage inventory and logistics for spare parts, ensuring availability and timely delivery to minimize equipment downtime.
  • Revenue Generation:
    • Identify opportunities for upselling and cross-selling aftersales services, such as maintenance contracts, extended warranties, and training programmes.
  • Performance Monitoring:
    • Utilise analytics to monitor key performance indicators (KPIs), such as service turnaround times, customer satisfaction scores, and revenue metrics, and make informed improvements.
  • Team Leadership:
    • Manage and mentor a team of aftersales managers and support staff.
Candidate Profile
  • Proven experience in a senior aftersales leadership role, ideally within the material handling equipment or logistics sector.
  • Demonstrable success in driving operational efficiencies and managing complex projects.
  • Proficiency in operational software and data analytics tools.


  • South Petherton, Somerset, United Kingdom Austin Fraser Full time

    Aftersales Leadership Opportunity:Austin Fraser is seeking an accomplished Aftersales Director to spearhead our organisation's operational activities, ensuring seamless delivery of exceptional customer experiences.Job Summary:We are looking for a seasoned professional to develop and execute comprehensive aftersales strategies, drive operational excellence,...


  • South Petherton, Somerset, United Kingdom Altegra Integrated Solutions Limited. Full time

    Altegra Integrated Solutions Limited is seeking an exceptional Aftersales Director to lead our operational activities and drive business growth.Estimated Salary: £100,000 - £130,000 per annum.The successful candidate will have a strong background in aftersales management, including experience in developing and executing strategies that drive revenue growth...


  • South Petherton, Somerset, United Kingdom Austin Fraser Full time

    AR676 - Aftersales DirectorLocation: Somerset, UKEstimated Salary: £80,000 + Bonuses & Benefits per annum.Company Overview:Austin Fraser is seeking an experienced Aftersales Director to lead the operational activities of our organisation. This role plays a pivotal part in driving operational excellence, ensuring efficiency, optimising service and parts...

  • Operations Director

    3 weeks ago


    South Petherton, Somerset, United Kingdom Altegra Integrated Solutions Limited. Full time

    Altegra Integrated Solutions Limited is a leading provider of material handling equipment service solutions in the UK.Estimated Salary: £80,000 - £110,000 per annum.We are seeking an experienced Aftersales Director to drive operational excellence and lead our organisation's strategic growth. The successful candidate will oversee the operational activities...


  • North Petherton, Somerset, United Kingdom Altegra Full time

    We are Altegra Integrated Solutions, a leading independently owned material handling equipment service provider in the UK. Our facilities management, training, and hire services have established us as a trusted partner for businesses seeking reliable and efficient solutions.As our new Aftersales Director, you will play a pivotal role in driving our success....


  • South Petherton, Somerset, United Kingdom Austin Fraser Full time

    Senior Aftersales Leader Wanted:Austin Fraser is seeking a highly skilled Aftersales Director to lead the development of our organisation's aftersales strategy, driving operational excellence and customer satisfaction.Key Responsibilities:Collaborate with stakeholders to define and deliver comprehensive aftersales plans.Oversee aftersales operations,...


  • South Petherton, Somerset, United Kingdom First Military Recruitment Ltd Full time

    About the Role:We are looking for a highly skilled and motivated individual to lead our aftersales operations. The successful candidate will have proven experience in driving operational efficiencies and managing complex projects.


  • North Petherton, Somerset, United Kingdom Altegra Full time

    Join Altegra Integrated Solutions as an Aftersales Director and take advantage of a unique opportunity to shape the future of our company. In this senior role, you will be responsible for developing and implementing policies, procedures, and best practices to ensure exceptional customer experiences.Key Responsibilities:Oversee the entire aftersales...


  • South Petherton, Somerset, United Kingdom Altegra Full time

    About UsAltegra Integrated Solutions is one of the UK's leading independently owned material handling equipment service providers, offering facilities management, training, and hire services to clients across various industries.Job DescriptionThis is a unique opportunity to join a dynamic and growing company, where you will play a key role in shaping our...


  • South Petherton, Somerset, United Kingdom Mploy Staffing Solutons Full time

    **Job Description:** Manufacturing Operations Manager**Salary:** £50,000 - £60,000 per annum **About the JobWe are seeking a highly experienced Manufacturing Operations Manager to join our team at Mploy Staffing Solutions.The successful candidate will be responsible for leading a team of production staff to deliver business goals across two production...

  • Operative Role

    2 weeks ago


    South Petherton, Somerset, United Kingdom Acorn by Synergie Full time

    Operative RoleJoin our dynamic production team at Acorn by Synergie as an Operative! In this role, you will play a vital part in maintaining our high-quality standards and contributing to the success of our business.Responsibilities:• After training, operate production machinery efficiently and effectively.• Record production data accurately and report...


  • South Petherton, Somerset, United Kingdom Acorn by Synergie Full time

    Salary: £29,500 per annumJob DescriptionThe successful candidate will be responsible for carrying out production activities efficiently, ensuring that products meet the highest quality standards. Key responsibilities include operating production equipment, maintaining accurate records, and reporting any issues or faults to the Production Management Team.

  • Operative Roles

    2 weeks ago


    South Petherton, Somerset, United Kingdom Acorn by Synergie Careers Full time

    About Our TeamAt Acorn by Synergie Careers, we are committed to excellence and strive to create a positive work environment for all our employees.We are currently seeking an Operative to join our team in SOUTH PETHERTON, who will be responsible for performing various production-related tasks.The estimated annual salary for this role is £29,500, and the...


  • South Petherton, Somerset, United Kingdom Acorn by Synergie Full time

    About Us: Acorn by Synergie is a leading manufacturer in the industry, committed to producing high-quality products while ensuring a safe and efficient working environment.We Offer:A competitive salary of £25,000 per annumOpportunities for career growth and developmentA comprehensive benefits package, including 25 days holiday and pension contribution...


  • South Petherton, Somerset, United Kingdom Acorn by Synergie Careers Full time

    Job OverviewWe are seeking a skilled Manufacturing Operations Specialist to join our team at Acorn by Synergie Careers in South Pethernton. As a key member of our production team, you will play a vital role in ensuring the smooth operation of our manufacturing processes.About the RoleThis is an excellent opportunity for individuals with a passion for...


  • South Petherton, Somerset, United Kingdom Acorn by Synergie Full time

    **Job Summary:**Acorn by Synergie is seeking an experienced Operative Role candidate to join our production team.This position involves working on late shifts from 2 pm to 10 pm, Monday to Friday. As an Operative, you will be responsible for ensuring the efficient operation of our production line.**Key Responsibilities:To carry out production activities...

  • Operations Manager

    3 weeks ago


    South Petherton, Somerset, United Kingdom Mploy Staffing Solutons Full time

    Company Overview">We are a leading firm in the industry, recognized for our commitment to excellence and employee well-being. Our company culture emphasizes collaboration, innovation, and growth opportunities.SalaryThe estimated annual salary for this position is £45,000 - £55,000, depending on experience.Job DescriptionWe are seeking an experienced...


  • South Petherton, Somerset, United Kingdom Altegra Full time

    Job SummaryWe are seeking an experienced Management Accountant to lead our financial operations and drive business growth. The ideal candidate will have a strong background in financial planning, analysis, and reporting, as well as excellent communication skills.The annual salary for this role is £48,000, reflecting the company's commitment to attracting...


  • South Petherton, Somerset, United Kingdom Acorn by Synergie Full time

    About This Opportunity: We are seeking an ambitious and detail-oriented Production Operative to join our team. As a key member of our production department, you will be responsible for ensuring the efficient and effective operation of our manufacturing processes.Responsibilities:Perform daily production tasks with minimal supervision, adhering to quality and...


  • South Petherton, Somerset, United Kingdom Altegra Integrated Solutions Limited. Full time

    This role offers a competitive salary of £45,000 - £60,000 per annum, depending on experience. As a Management Accountant Lead, you will be responsible for managing the day-to-day financial operations, preparing management accounts, and assisting with the year-end audit.