Learning Solutions Director

4 weeks ago

Manchester, United Kingdom MaxAd Recruitment Ltd Full time

About the Role

We are seeking a highly motivated and experienced Learning Solutions Director to join our team at MaxAd Recruitment Ltd. As a key member of our organization, you will be responsible for leading a high-performing team of L&D specialists in the delivery of digital learning interventions to meet the identified performance needs/gaps.

Key Responsibilities

  • Lead a high-performing team of L&D specialists that can develop a varied portfolio of learning programs utilizing all available learning mediums (e.g., formal, digital, virtual, etc.).
  • Support the Client Experience Manager and Business Development Lead in developing engaging and profitable proposals and statements of work.
  • Drive a blended learning strategy to maximize learning efficiency through effective pedagogy practices, increasing the effectiveness and quality of learning while reducing operational downtime.
  • Utilize all measurement and evaluation tools to drive high engagement across the global user base and create easily accessible and actionable reporting.
  • Establish a 'Customer-Centric Mind-set' with regards to digital learning, placing both the customer and employee at the heart of experiential-led learning.
  • Manage a portfolio of learning projects across multiple business units, establishing effective communication and planning strategies to ensure projects are delivered on time and in line with governance standards.
  • Build effective relationships with L&D learning partners to undertake review (Quality Assurance) processes to enable operational training feedback into the quality and effectiveness of learning content and solutions.
  • Establish the ongoing required skills and capabilities of your team that are in line with operational needs to ensure learning design evolves in line with business needs.
  • Establish a 'Performance Coaching' based approach to the development of your learning team, driving a culture of self-development/shared development amongst the specialists.
  • Ensure performance measures for the platform and your team are defined with clear scorecards established against which specialist performance is coached, developed, and managed.
  • Demonstrate a 'continual improvement mind-set' to ensure that yours and the wider Learning Solutions Team continues to evolve through exposure to different learning practices.
  • Be an advocate for the latest learning trends, engaging your team in how they can best adopt virtual, digital, and emerging learning practices through the lenses of great instructional design.

Requirements

  • Track record in developing and leading a high-performing team of L&D specialists and LMS platform.
  • Development of learning interventions/curations predicated on solid instructional design practice, maximizing efficiency of training delivery, and effectiveness of learning programs.
  • Creation of an in-house L&D brand that sees the learning deployed as being recognizable for value-add and positive impact on performance.
  • Deployment of strong Quality Assurance practices that engender a focus on quality and the customer (learner).
  • Demonstration of 'digital' adding value to all forms of learning solutions.
  • Experience in effectively communicating project priorities and developing multiple projects simultaneously.
  • Rigorous, independent execution as well as ability to work cross-function, with stakeholders, and 3rd-party providers.
  • Strong attention to detail and accuracy in work.
  • Highly organized with the ability to keep lots of plates spinning.
  • Commercially astute with a growth mindset.
  • Client-focused and adaptable.
  • Drive and commitment to exceeding targets and excellence.

What We Offer

  • Be part of an innovative and growth-focused organization.
  • Opportunity to develop our partnership methodology through this next phase of growth.
  • Work in a flexible, collaborative, and innovative team environment with some great people.
  • Shape the future of our business by staying ahead in a competitive industry.
  • 24 days holiday per year, plus your birthday off.
  • We are closed over the Christmas/New Year holiday period.
  • Private healthcare.
  • Genuinely flexible working.
  • Remote working (although there is an office in Manchester which is available).
  • Two Volunteering days per year.
  • Bonus linked to Company Performance.

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