Resident Support Officer

6 days ago


Cardiff, Cardiff, United Kingdom 1-Tom-Plumber Tulsa Full time
Community Liaison Officer

This role is focused on building strong relationships between our organisation and the local community. As a Community Liaison Officer, you will work closely with residents, colleagues, and external partners to deliver high-quality housing services. The primary objective is to cover schemes in Blaenau Gwent and East Cardiff.

**Key Responsibilities:**

  • Develop effective relationships with residents and other stakeholders.
  • Contribute to the development of community engagement strategies.
  • Work collaboratively with colleagues and external partners to achieve shared goals.

**Requirements:**

  • Housing qualification or equivalent experience.
  • Sound knowledge of housing law and issues.
  • Understanding of restorative approaches and trauma-informed service models.
  • Excellent communication and interpersonal skills.

**What We Offer:**

  • Salary: £38,844 per annum (FTE).
  • Essential car user allowance.
  • Annual leave: 26 Days per annum (pro rata), plus bank holidays.
  • Wellbeing support and dedicated learning and development team.


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