Store Performance Leader
17 hours ago
At Partner Retail Services Limited, we pride ourselves on being a team of passionate individuals who share a love for technology and customer satisfaction. As a General Manager, you will join a dynamic team that values innovation, collaboration, and continuous improvement.
Job DescriptionThe PRS& Samsung General Manager is accountable for delivering PRS& Samsung goals, through alignment with the PRS& Samsung brand and ethos, inspirational team leadership and development, and an unswerving desire to introduce PRS& Samsung products that deliver customer benefits at an individual customer level.
Core Responsibilities:- Health & Safety: Ensure the highest standards of health and safety across the store, creating a safe and welcoming environment for customers and colleagues alike.
- Store Standards Expert: Maintain impeccable store standards, providing an inviting shopping experience for customers.
- Team Leadership: Manage and inspire colleagues across all departments, fostering a high-performing and motivated team.
- Operational Excellence: Follow and uphold PRS& Samsung processes, guidelines, and policies to ensure seamless operations and efficiency throughout the store.
- Shop Floor Excellence: Focus on shop floor management to ensure a seamless customer experience.
- Performance Management: Observe and track performance metrics across the team, providing valuable insights and feedback.
- Customer Experience: Deliver a great brand experience, encompassing both sales and service.
- Team Development: Manage all sales colleagues, providing performance reviews, coaching sessions, and mentoring to promote their growth.
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