Store Performance Leader

17 hours ago


London, Greater London, United Kingdom Partner Retail Services Limited Full time
About Our Team

At Partner Retail Services Limited, we pride ourselves on being a team of passionate individuals who share a love for technology and customer satisfaction. As a General Manager, you will join a dynamic team that values innovation, collaboration, and continuous improvement.

Job Description

The PRS& Samsung General Manager is accountable for delivering PRS& Samsung goals, through alignment with the PRS& Samsung brand and ethos, inspirational team leadership and development, and an unswerving desire to introduce PRS& Samsung products that deliver customer benefits at an individual customer level.

Core Responsibilities:
  • Health & Safety: Ensure the highest standards of health and safety across the store, creating a safe and welcoming environment for customers and colleagues alike.
  • Store Standards Expert: Maintain impeccable store standards, providing an inviting shopping experience for customers.
  • Team Leadership: Manage and inspire colleagues across all departments, fostering a high-performing and motivated team.
  • Operational Excellence: Follow and uphold PRS& Samsung processes, guidelines, and policies to ensure seamless operations and efficiency throughout the store.
Deliverables:
  • Shop Floor Excellence: Focus on shop floor management to ensure a seamless customer experience.
  • Performance Management: Observe and track performance metrics across the team, providing valuable insights and feedback.
  • Customer Experience: Deliver a great brand experience, encompassing both sales and service.
  • Team Development: Manage all sales colleagues, providing performance reviews, coaching sessions, and mentoring to promote their growth.


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