Administrative Support Specialist
2 months ago
Key Role in Service Administration:
We are seeking a dedicated Service Administrator to join our team at JCT600, a leading automotive dealership. As a key member of the Service team, you will play a crucial role in providing efficient administration support to ensure top-notch service for our customers.
Key Responsibilities:
- Manage service bookings and approvals on a daily basis, ensuring seamless communication between departments.
- Coordinate technical calls and diagnostic processes, utilizing industry-standard tools and software.
- Review parts availability and ensure accurate data collection, maintaining up-to-date customer and vehicle information for business opportunities.
- Communicate effectively with colleagues to optimize customer experience, resolving any issues promptly and professionally.
- Maintain accurate records and reports, providing valuable insights to inform business decisions.
Qualifications and Skills:
- Prior experience in a fast-paced administration role, preferably in a Service environment, with a proven track record of delivering high-quality results.
- Customer-centric mindset with strong attention to detail, ensuring exceptional customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
- Ability to maintain accuracy in data management, with a strong understanding of industry-standard software and systems.
About JCT600:
JCT600 is a leading automotive dealership with a reputation for excellence in customer service and employee satisfaction. We offer a range of benefits, including competitive salaries, life assurance, pension plans, generous annual leave, and supportive working policies. We are committed to delivering the best customer and employee experience, and we strive to create a culture that fosters growth and success for all.
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