Senior Service Manager, Scarborough

3 weeks ago


Scarborough, North Yorkshire, United Kingdom The Avalon Group Full time

About the Role

We are seeking an experienced Senior Service Manager to join our team based at our office in Scarborough. As a key member of our management team, you will play a pivotal role in the day-to-day management of our established Scarborough service.

Key Responsibilities

  • Management of a team of Support Workers, ensuring the highest standards of care and support are maintained.
  • Day-to-day management of a customer case load, ensuring assessments, reviews, and on-going person-centred outcomes are met.
  • Ensuring the service is running in compliance with regulating authorities and Avalon's quality assurance framework, including completion of audits of finance and medication.
  • Continually improving services offered by Avalon by working positively with our customers and developing good relationships with service commissioners and care managers.

Requirements

  • Demonstrable management experience in social care and in line managing a team.
  • The ability to interpret and apply CQC fundamental standards of quality and safety.
  • Excellent IT skills.
  • To be a car driver with use of a vehicle for business purposes.
  • To be willing to work from our office and within local services.
  • To be able to work flexibly and participate in the out-of-hours on-call service.

What You'll Receive

As an Avalon employee, you will receive exclusive discounts on gym memberships and high street retailers, Health Cash Plan, access to a 24/7 employee helpline, award-winning specialist training programmes to further develop your skills and knowledge, and the option to work flexible hours (subject to organisational need). Appointment will be subject to an Enhanced Disclosure and Barring Certificate.



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