Technical Service Desk Professional

15 hours ago


Crawley, West Sussex, United Kingdom Manor Royal Business District Full time

About the Job:

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We are looking for a skilled Technical Service Desk Professional to join our team in the Manor Royal Business District.

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Key Responsibilities:

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  1. ">
  2. Deliver high-quality technical support to our clients, including troubleshooting and resolving complex IT issues.">
  3. Develop and maintain strong relationships with our clients, understanding their IT needs and delivering tailored solutions.">
  4. Stay ahead of the curve with the latest IT technologies and trends, ensuring our clients receive the best possible service.">
  5. Collaborate with our team to drive client satisfaction and maintain a positive reputation for our company.">
  6. Conduct site visits to ensure our clients' IT systems are running efficiently and effectively.">
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Requirements and Qualifications:

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  • ">
  • You should have a solid background in IT support, with a minimum of 5 GCSEs at Grade C or above (or equivalent).">
  • A degree in a related field is highly desirable, as is further education in engineering or IT.">
  • Strong communication skills are essential, as you will be interacting with clients regularly.">
  • You must be able to work independently and make decisions using your own initiative.">
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Benefits and Salary:

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The successful candidate can expect a salary of £28,000 per annum, plus a range of benefits, including a company pension scheme and health and wellbeing programme.

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Experience and Licence:

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A minimum of 3 years' experience in the IT Services sector is required, with a strong background in IT support.

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A full UK driving licence (manual) is required for this role.



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