Technical Service Desk Professional
15 hours ago
About the Job:
">We are looking for a skilled Technical Service Desk Professional to join our team in the Manor Royal Business District.
">Key Responsibilities:
">- ">
- Deliver high-quality technical support to our clients, including troubleshooting and resolving complex IT issues.">
- Develop and maintain strong relationships with our clients, understanding their IT needs and delivering tailored solutions.">
- Stay ahead of the curve with the latest IT technologies and trends, ensuring our clients receive the best possible service.">
- Collaborate with our team to drive client satisfaction and maintain a positive reputation for our company.">
- Conduct site visits to ensure our clients' IT systems are running efficiently and effectively.">
Requirements and Qualifications:
">- ">
- You should have a solid background in IT support, with a minimum of 5 GCSEs at Grade C or above (or equivalent).">
- A degree in a related field is highly desirable, as is further education in engineering or IT.">
- Strong communication skills are essential, as you will be interacting with clients regularly.">
- You must be able to work independently and make decisions using your own initiative.">
Benefits and Salary:
">The successful candidate can expect a salary of £28,000 per annum, plus a range of benefits, including a company pension scheme and health and wellbeing programme.
">Experience and Licence:
">A minimum of 3 years' experience in the IT Services sector is required, with a strong background in IT support.
">A full UK driving licence (manual) is required for this role.
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