Marketing Promotions Coordinator
3 weeks ago
Job Summary
We are seeking a highly skilled and detail-oriented Marketing Promotions Assistant to join our customer marketing team. As a key member of our team, you will be responsible for implementing and managing targeted vouchering and promotional campaigns across multiple channels, including email and direct mail.
Key Responsibilities
- Implement and manage targeted vouchering and promotional campaigns across multiple channels.
- Oversee the audience selection process for vouchering and promotional campaigns.
- Utilize CRM tools and platforms to set up, test, and monitor campaigns to ensure optimal performance.
- Ensure all vouchering and promotional activities comply with relevant regulations and industry best practices.
- Create vouchers in our system (Oracle BCC) and replicate them in Talon One.
- Test each system and then across both systems to ensure consistency and to ensure that the customer journey is effective.
- Accurately and promptly document the results of testing.
- Collaborate with the Pricing team on the set up of codes for product-related offers across both systems.
- Test the codes once set up and accurately and promptly document the results of testing.
- Report on the performance of vouchers to key stakeholders.
- Resolve issues with promotions and vouchers working with Talon One, App support, Pricing team, and other key stakeholders as required.
- Liaise with loss prevention on potential abuse of vouchers/codes.
- Prepare and issue launch briefs for all CRM-related codes to our operations teams.
- Collaborate with cross-functional teams including CRM, data analytics, technology, and business stakeholders as required.
Requirements
- Strong data and analytical skills, including strong Excel skills.
- Experience working with complex data an advantage.
- Good problem-solving and numerical skills.
- Detail-oriented, with a structured and logical approach to tasks.
- Experience within a fast-paced and deadline-driven environment.
- Strong time management and organisational skills with the ability to manage many tasks at once.
- Experience in the use of PowerPoint, Excel, and Microsoft Word would be highly advantageous.
What We Offer
We offer a range of benefits to support your wellbeing, including a subsidised canteen, free parking, and enhanced family leave. We also offer award-winning pension schemes, discounts at Screwfix and B&Q, and a range of other benefits to support your career development.
About Us
We are a leading home improvement retailer, committed to building a better future for our community and our planet. We are passionate about creating a culture of inclusivity and genuine community, where everyone can share their view and contribute to our success.
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