Pension Advice Specialist Lead
1 month ago
As a Pension Advice Specialist Lead, you will be responsible for managing complaints policies, procedures, and processes. This includes handling end-to-end complaint processes from initial acknowledgment through resolution, including redress calculations and escalations to the Financial Ombudsman Service (FOS).
Main Responsibilities:- Conduct thorough root cause analysis for complaints, escalating issues and providing actionable solutions to improve processes.
- Liaise with the FOS, Professional Indemnity insurers, and third-party outsourcers, coordinating as needed for Defined Benefit (DB) redress calculations.
- Prepare and present data and management information (MI) reports for internal committees and regulatory reporting.
- DipFA Level 4 qualification required (AF7 beneficial).
- At least 3 years in a similar complaints role in wealth management or financial planning, with pension advice expertise.
- Experience with redress calculations, FOS escalations, root cause analysis, MI production, and regulatory reporting.
- Strong understanding of FCA-regulated complaints DISP requirements.
We offer a competitive salary of £60,000 - £70,000 per annum, depending on experience, along with a comprehensive benefits package and opportunities for career growth and development.
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Lead Engineering Specialist
3 weeks ago
Rochester, Medway, United Kingdom BAE Systems Full timeAs a Lead Engineering Specialist, you will be responsible for overseeing the development and execution of technical work packages, ensuring that customer needs are satisfied and collaborating with cross-functional teams to develop and validate requirements.This role offers a competitive salary range of £55,000 – £65,000 depending on experience, as well...
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Home Finance Specialist
3 weeks ago
Rochester, Medway, United Kingdom Arun Estate Agencies Ltd Full timeAbout Our OpportunityWe are looking for a Home Finance Specialist to join our Direct Sales team at Arun Estate Agencies Ltd. As a Home Finance Specialist, you will have the chance to develop your skills and knowledge in mortgage advice and protection.This is an excellent opportunity to work closely with our estate agency colleagues to maximise new leads and...
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Electrical Systems Design Lead
2 weeks ago
Rochester, Medway, United Kingdom BAE Systems Full timeElectrical Power Systems EngineerWe are seeking an experienced Electrical Power Systems Engineer to lead our team in defining the system elements required to feed into the submarine design and build process. As a key member of our Electrical Power Systems Definition team, you will be responsible for managing the processes and reviews of technical...
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Permanency Lead Specialist
4 weeks ago
Rochester, Medway, United Kingdom Sanctuary Personnel Ltd Full timeJob TitlePermanency Lead SpecialistCompany OverviewSanctuary Personnel Ltd prioritizes Equality, Diversity, and Inclusion (EDI) in the recruitment process and workplace.Job DescriptionThis Senior Practitioner role is responsible for leading permanency plans, coaching social workers, maintaining knowledge of research and policy, and contributing to quality...
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Disability Support Specialist
3 weeks ago
Rochester, Medway, United Kingdom Sanctuary Personnel Ltd Full timeJob Title: Disability Support SpecialistWe are seeking an experienced Disability Support Specialist to join our team and provide support to vulnerable children and young adults with disabilities.About the Role:Provide specialist support to individuals with disabilities.Work closely with families and other stakeholders to achieve positive outcomes.Develop and...
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Healthcare Specialist
3 weeks ago
Rochester, Medway, United Kingdom Oxleas NHS Foundation Trust Full timeAre you a highly motivated and organized individual looking for a challenging role in healthcare? We are seeking a Healthcare Specialist - Medicines Administration to join our team at Oxleas NHS Foundation Trust.About the RoleThis is an exciting opportunity for a qualified pharmacy technician to work in a prison setting, providing medicines administration...
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Senior Practitioner Specialist
4 days ago
Rochester, Medway, United Kingdom Sanctuary Personnel Ltd Full timeJob DescriptionSanctuary Personnel Ltd, a leading recruitment agency, is seeking an experienced PAMS Senior Practitioner to join our Specialist Assessment Team. This permanent full-time position is based in Medway and offers a competitive salary of up to £52,376 per annum.Key Responsibilities:Develop and maintain accurate Mid-Point Reports and Final...
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Manufacturing Production Worker
2 months ago
Rochester, Medway, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary: We are seeking a skilled Factory Operative to join our team at Hays Specialist Recruitment Limited. As a Factory Operative, you will be responsible for operating pattern injection machines, wax extruders, and band saws, as well as performing manual handling tasks.Key Responsibilities:Operate pattern injection machines and wax extrudersOperate...
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Lead Engineering Systems Specialist
4 days ago
Rochester, Medway, United Kingdom BAE Systems - Saudi Arabia for expatriates Full timeAbout the RoleWe are currently looking for an experienced Lead Engineering Systems Specialist to join our team in Rochester. The successful candidate will be responsible for developing complex system architectures and sub-systems using a Model Based Systems Engineering approach.Salary: £54,000 - £63,500 per annum, dependent on...
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Clinical Health Specialist
2 weeks ago
Rochester, Medway, United Kingdom MCG Healthcare Full timeJob TitleClinical Health Specialist - KentSalary: Up to £25 per hour (dependent on experience)About the JobMCG Healthcare is currently supporting GP practices across Kent, seeking a permanent clinical health specialist. The successful candidate will provide assessment, screening, and treatment services to patients in participation with general practitioners...
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Mechanical Depot Specialist
3 weeks ago
Rochester, Medway, United Kingdom Nationwide Platforms Careers Full timeJob Title: Mechanical Depot SpecialistAbout the Role:We have an exciting opportunity for a skilled Mechanical Depot Specialist to join our engineering team at Nationwide Platforms Careers in Kent.This is a fantastic chance to work with a leading company in the industry, where you will be responsible for ensuring the effective running of the depot workshop,...
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Clinical Nurse Specialist
2 weeks ago
Rochester, Medway, United Kingdom MCG Healthcare Full timeJob Title: Clinical Nurse SpecialistWe are seeking an experienced clinical nurse specialist to join our team at MCG Healthcare. As a Clinical Nurse Specialist, you will be responsible for providing high-quality patient care and supporting the development of our nursing team.About the Role:This is a permanent position, working up to £25 per hour, with a...
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Electrical Maintenance Specialist
4 days ago
Rochester, Medway, United Kingdom TLP Full timeEstablish yourself in a rewarding role as an Electrical Maintenance Specialist with TLP Recruitment. This is a fantastic opportunity to work for a leading cargo handler seeking an experienced Electrical Engineer to join their team on a full-time, permanent basis.Maintaining and repairing Container handling Quay side Cranes, Rubber Tyred Yard Gantry Cranes,...
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Mechanical Operations Specialist
1 day ago
Rochester, Medway, United Kingdom Nationwide Platforms Full time**Job Description:** Mechanical Operations SpecialistAbout Us:Nationwide Platforms is part of the Loxam Group, the UK's leading specialist provider of Powered Access rental equipment. We have the largest and broadest fleet, local depots across the country, and a wealth of experience partnering with companies in various sectors.As a Mechanical Operations...
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Electrical Installation Specialist
3 weeks ago
Rochester, Medway, United Kingdom INNOVA SEARCH Full timeElectrical Installation SpecialistWe are seeking a dedicated individual to join our team as an Electrical Installation Specialist in Rochester. This is a full-time position with a 5-hour paid working week and a paid lunch break. The ideal candidate will have mechanical or electrical engineering experience and a full clean driving license.The job involves...
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Electrical Engineering Lead
4 days ago
Rochester, Medway, United Kingdom BAE Systems Full timeAbout the Role:BAE Systems is seeking an experienced Electrical Engineering Lead to join our team. As a key member of our Electromagnetic Compatibility (EMC) Team, you will be responsible for providing transversal support to engineering delivery teams in defining electromagnetic requirements and undertaking specialist testing of systems, sub systems and...
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Junior Field Services Specialist
3 weeks ago
Rochester, Medway, United Kingdom Rise Technical Recruitment Limited Full timeRise Technical Recruitment Limited is hiring a Junior Field Services Specialist to cover the South East region, with occasional work in Rochester. This is an excellent opportunity for an electrical fault finding engineer to advance their career and become one of the leading experts in their field.The estimated annual salary for this position is £26,000 -...
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Electrical Supervisor Lead
2 weeks ago
Rochester, Medway, United Kingdom Executive Network Group Full timeJob Summary: We are seeking an experienced NICIEC Qualified Supervisor to join our team in Rochester. As a key member of our electrical installation and testing company, you will be responsible for leading our team and ensuring high-quality work is delivered.Responsibilities: - Validate and sign off NICEIC certification - Work onsite to complete EICR,...
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Family Engagement Program Coordinator
3 weeks ago
Rochester, Medway, United Kingdom PACT (Prison Advice and Care Trust) Full timePact is a leading organization in the UK that provides support to families affected by imprisonment. We are currently seeking a highly skilled and dedicated individual to join our team as a Family Engagement Manager.The role will involve managing the prison visit centre, focusing on providing exceptional family visit catering services, play sessions for...
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Mechanical and Electrical Technician
2 weeks ago
Rochester, Medway, United Kingdom Reed Specialist Recruitment Ltd Full timeWe are seeking a highly skilled tradesperson to fill the role of Skilled Tradesperson - Multi Discipline at Reed Specialist Recruitment Ltd. As a multi-disciplined engineer, you will be responsible for the maintenance and upkeep of our equipment and machinery across various disciplines.Main ResponsibilitiesMaintain equipment and machinery to ensure optimal...