Customer Service Representative

7 days ago


Carnforth, Lancashire, United Kingdom Screwfix Full time
About the Role

You will play a vital role in ensuring excellent customer service, making them feel at the heart of everything we do at Screwfix.

This is an exciting opportunity to work in a dynamic retail environment, where you will take time to understand customers' needs and deliver great service. You will be working alongside a team who take pride in their store, striving for a high level of customer satisfaction.

We offer a comprehensive training programme to help you excel in your role. With varied shift patterns to support a healthy work-life balance, this position is ideal for those looking for a promising career with us.

As a valued member of our team, you will receive:

  • A competitive salary: £9.50 per hour (includes location allowance).
  • 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
  • Award-winning company pension scheme - up to 14% Kingfisher contribution.
  • Life cover.
  • 20% discount with Screwfix and B&Q.
  • Discounted healthcare.
  • Company share save schemes.

At Screwfix, we are committed to providing a fair and inclusive working environment free from discrimination. We offer equal opportunities for all employees, including promotion and training.



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