Service Delivery Expert

7 days ago


Gloucester, Gloucestershire, United Kingdom Loma Systems Full time
Unlock a Challenging and Rewarding Career as a Field Service Engineer

Are you passionate about delivering exceptional technical expertise in the field? Do you thrive in fast-paced environments where no two days are the same? As a Field Service Engineer at Loma Systems, you will play a critical role in providing high-quality support to our customers across the UK.

About Us

Loma Systems is a world-renowned manufacturer of inspection equipment, dedicated to ensuring the quality and safety of food and pharmaceutical products. With over 50 years of experience, we pride ourselves on delivering innovative solutions that meet the evolving needs of our customers.

Your Role

As a Field Service Engineer, your primary responsibility will be to provide expert technical support to our customers, ensuring their inline inspection equipment operates seamlessly. Your tasks will include:

  • Carrying out repairs, commissioning, servicing, and calibration of customer equipment
  • Upgrading and refurbishing customer sites
  • Providing on-site training and handling customer queries with professionalism and courtesy
Requirements

To excel in this role, you will need:

  • A strong background in electrical/electronic engineering, with a minimum HNC or equivalent qualification
  • Proven experience in field service roles, with excellent customer service skills
  • Knowledge of PLC programming and PC hardware is an advantage

We offer a competitive salary range of £55,000 - £70,000 per annum, depending on your level of experience. In addition to your base salary, you can expect:

  • £10,000 bonus potential, tied to individual and team performance
  • Overtime pay at £25 per hour, with opportunities for regular overtime
  • A comprehensive benefits package, including health insurance, pension scheme, and generous holiday allowance

Join us at Loma Systems and become part of a dynamic team committed to excellence. If you're a driven and motivated individual with a passion for delivering top-notch technical expertise, we encourage you to apply.



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