Location Manager
2 weeks ago
About the Role
At Anchor Hanover, we're committed to providing older individuals with the support and care they need to live independently. As an Extra Care Housing Specialist, you'll play a vital role in ensuring our residents receive the highest standard of service.
The post holder will be responsible for managing a designated location, ensuring services are delivered to a high standard, and that the location and accommodation remain safe and compliant.
You'll work closely with departments across the organisation, managing contracted services and external relationships with key stakeholders and partners.
Key responsibilities include:
- Managing properties and enabling residents to live independent lives
- Letting properties, managing rent accounts, dealing with anti-social behaviour, and ensuring repairs are carried out
- Listening and responding to residents and partners, with a focus on proactive issue resolution
- Leading on relationship management across the location, working collaboratively to find solutions and satisfactory resolutions
- Maintaining resident and stakeholder trust and confidence in Anchor Hanover through effective communication and delivery of outputs
- Managing the location's budget and service charge accounts, ensuring residents' homes are well maintained and repairs are completed to a high standard in a timely manner
- Ensuring the location is safe, with all health and safety checks and risk assessments carried out in accordance with policies and procedures
- Working with external agencies and partners to provide support to residents with a range of needs, including access to health and social services
- Encouraging residents to have up-to-date and relevant support plans that identify their individual needs
- Connecting with residents, helping them access health and social services, and encouraging inclusion in social events
A career with Anchor Hanover is all about providing older people with independence and security within a happy community. We offer properties at over 1,500 locations across the country and manage 54,000 homes for the over-55s.
At the heart of every Anchor Hanover community are great people making sure that everything runs smoothly. Our ambition is to create homes where everyone can love living in later life. If you share that passion and commitment, Anchor Hanover is the best place to build your career.
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London, Greater London, United Kingdom Anchor Hanover Full timeAbout the RoleAnchor Hanover is seeking a highly skilled and dedicated Location Manager to join our team. As a Location Manager, you will be responsible for managing a designated location to ensure that services are delivered to a high standard, that the location and accommodation remain safe and compliant.Key ResponsibilitiesManage properties and enable...
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London, Greater London, United Kingdom Anchor Full timeAbout the RoleWe are seeking a skilled and compassionate Location Manager to join our team at Anchor, a leading provider of care and housing for older people. As a Location Manager, you will play a vital role in ensuring the smooth operation of our housing services, working closely with residents, colleagues, and external partners to deliver exceptional care...
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London, Greater London, United Kingdom Anchor Hanover Full timeAbout the RoleAt Anchor Hanover, we're committed to providing older individuals with the support and care they need to live independently. As an Extra Care Housing Professional, you'll play a vital role in ensuring our residents receive the highest standard of service.As a key member of our team, you'll be responsible for managing a designated location,...
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