Credit Controller
3 weeks ago
At Crossroads Truck & Bus Ltd, we are seeking a highly skilled Credit Controller to join our team. As a key member of our finance department, you will be responsible for managing our company's cash flow and ensuring timely payments from our customers.
Key Responsibilities:
- High volume of credit control chaser calls and follow-up calls.
- Monthly reminder letters.
- Dealing with incoming calls from customers in connection with calls made.
- Processing of copy invoices to customer as required.
- Control of logging disputed items onto query system.
- Assisting customers with their queries; efficiently, effectively and in courteous manner.
- Use of credit checking website to update references / monitoring financial.
- Processing of new account applications in accordance with company guidelines.
- General office duties - answering the telephone, admin support for managers etc.
Requirements:
- Sage Intacct or experience within a similar credit control package.
- The ability to demonstrate different approaches to chasing debt.
- Strong work ethic to deliver results in a timely and efficient manner.
- Time management and good organisational skills.
- Self-motivated team player with a positive attitude.
- Good communication skills; polite and firm telephone manner.
- Strong IT skills required especially for Microsoft Excel.
Benefits:
- Excellent in-house product training programme.
- Access to company promoted saving platform.
- Excellent contributory pension scheme.
- Comprehensive healthcare cash plan.
- Loyalty bonus.
- Friendly & professional working team.
We pride ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.
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