Credit Controller
4 weeks ago
At Crossroads Truck & Bus Ltd, we are seeking a highly skilled and motivated Credit Controller to join our team. As a key member of our finance department, you will be responsible for managing our company's credit control processes, ensuring timely and efficient collection of payments from customers.
Key Responsibilities:
- Manage high-volume credit control chaser calls and follow-up calls to ensure prompt payment from customers.
- Process monthly reminder letters to customers who have outstanding payments.
- Deal with incoming calls from customers regarding payment queries.
- Process copy invoices to customers as required.
- Control the logging of disputed items onto our query system.
- Assist customers with their queries in a courteous and efficient manner.
- Use our credit checking website to update references and monitor financial information.
- Process new account applications in accordance with company guidelines.
- Perform general office duties, including answering the telephone and providing administrative support to managers.
Requirements:
- Experience with Sage Intacct or similar credit control packages.
- Ability to demonstrate different approaches to chasing debt.
- Strong work ethic to deliver results in a timely and efficient manner.
- Excellent time management and organizational skills.
- Self-motivated team player with a positive attitude.
- Good communication skills, including a polite and firm telephone manner.
- Strong IT skills, particularly in Microsoft Excel.
Benefits:
- Excellent in-house product training program.
- Access to our company-promoted savings platform.
- Excellent contributory pension scheme.
- Comprehensive healthcare cash plan.
- Loyalty bonus.
- Friendly and professional working team.
We pride ourselves on providing excellent levels of customer service at Crossroads Truck & Bus Ltd. Our commitment to our staff, training, and well-being is at the forefront of our business.
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