User Researcher
2 months ago
At Ideagen, we're committed to empowering our colleagues to maximise their potential and express their unique characteristics, experience, and knowledge to achieve their ambitions.
About the RoleWe're seeking a skilled User Researcher to join our team and play a crucial role in informing the design and continuous improvement of our digital products and services.
As a User Researcher, you will work closely with multidisciplinary teams and stakeholders to plan and execute comprehensive user research activities. This role offers the opportunity to work independently while benefiting from the guidance and mentorship of a senior researcher, enabling you to further hone your skills and expertise.
Responsibilities- Plan and Execute User Research: Design and conduct a variety of user research activities to support the design, development, and enhancement of products and services.
- Data Analysis and Synthesis: Analyse research data and synthesise clear, actionable findings.
- Communication of Findings: Effectively communicate research findings to foster a deep understanding of users and their needs within the team and the broader organisation.
- Stakeholder Collaboration: Translate stakeholder briefs into actionable research plans and work closely with product managers, designers, and developers to translate research findings into valuable product features and services.
- Mentorship and Guidance: Lead colleagues in understanding research data and executing actionable findings.
We're looking for a User Researcher with 3-5+ years of experience in user research, preferably in digital user experience and technology-focused projects. You should have a proven ability to conduct end-to-end research using a variety of methodologies and a personal interest in understanding diverse user needs and preferences.
Strong organisational and time management skills, excellent written and verbal communication skills for reporting and presentations, and the ability to distil and communicate findings effectively are essential.
Familiarity with common user research methods and knowing when to use them is a bonus, as is experience with research repositories, unmoderated testing, accessibility testing, A/B testing, or analytics platforms.
We're an inclusive community that values diversity and talent, and we're committed to empowering all colleagues to maximise their potential and express their unique characteristics, experience, and knowledge to achieve their ambitions.
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