Sales and Service Expert
2 days ago
About the Job:
We are seeking a Sales and Service Expert to join our team at Moss, where you will play a critical role in delivering exceptional customer experiences, driving sales growth, and upholding the highest standards of service excellence.
Salary: £29,000 - £33,000 per annum, depending on experience
About You:
To succeed in this role, you must have a passion for delivering outstanding customer service, a keen eye for detail, and a natural ability to build rapport with customers. You should also possess excellent communication skills, both written and verbal, and be comfortable working in a fast-paced environment.
Key Responsibilities:
- Provide exceptional customer service, ensuring every interaction is tailored to meet individual needs
- Drive sales growth through proactive selling, upselling, and cross-selling techniques
- Maintain a high level of product knowledge, staying up-to-date on new products and services
- Contribute to a positive and inclusive store culture, promoting teamwork and collaboration
- Meet or exceed sales targets, while maintaining a focus on customer satisfaction
Benefits:
- Competitive salary and bonus structure
- Opportunities for career progression and professional development
- Employee discount scheme
- Season ticket loan and cycle to work scheme
- Access to Moss Learning online platform
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