Business Process Analyst

2 months ago

Liverpool, Liverpool, United Kingdom Planet Pharma Full time

Job Summary

We are seeking a highly skilled Business Process Analyst to join our team at Planet Pharma. As a key member of our Quality area, you will be responsible for creating, developing, overseeing, storing, and analyzing data and processes.

Key Responsibilities

  • Process Improvement
    • Gain a strong understanding of the relevant business areas to recommend solutions and create clear requirements.
    • Collaborate with stakeholders on planning and prioritization.
    • Collect business needs through interviews, surveys, prototypes, and analysis, while identifying opportunities and suggesting alternative solutions.
  • Data Management
    • Develop methods for defining processes and ensuring data accuracy.
    • Help improve IT service quality by analyzing core business needs and understanding technical trade-offs.
    • Convert high-level user needs into detailed functional requirements, working with stakeholders to prioritize and manage conflicting priorities.
  • Documentation and Delivery
    • Create relevant documentation and support delivery teams during development, testing, and deployment.
    • Ensure requirements are met and participate in user acceptance testing.
    • Document current processes, identify automation opportunities, and serve as the liaison between business and solution providers.

Qualifications

  • Bachelor's degree or equivalent experience.
  • Over 5 years of relevant experience in Biotech or Pharmaceutical companies.
  • Demonstrable experience with CSV, QMS (Quality Management Systems), Data Management.
  • Good understanding of Quality area, data and processes where quality is a key contributor or owner within (Bio)pharmaceutical company.
  • Strong written, verbal and collaboration skills.

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