Commercial Vehicle Service Manager
4 weeks ago
We are seeking an experienced Commercial Vehicle Service Manager to join our client's team in Portsmouth. As a key member of the service department, you will be responsible for ensuring the smooth operation of the workshop, managing staff, and maintaining high-quality customer service.
Key Responsibilities:- Manage the daily operation of the service department, including prioritizing work and ensuring timely completion of tasks.
- Oversee the maintenance of accurate records, including clock cards, job cards, and warranty paperwork.
- Develop and implement processes to improve efficiency and productivity within the workshop.
- Collaborate with the Workshop Controller to ensure effective communication and coordination between departments.
- Provide exceptional customer service, responding to queries and resolving issues in a timely and professional manner.
- Proven experience in a similar role, preferably within the automotive industry.
- Strong leadership and management skills, with the ability to motivate and guide a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
- Ability to work calmly under pressure and manage multiple tasks simultaneously.
- Computer literacy, including Microsoft Office and other relevant software.
Our client offers a competitive salary, comprehensive benefits package, and opportunities for career development and progression. If you are a motivated and experienced Service Manager looking for a new challenge, please apply today.
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