Duty Manager

2 days ago

Yorkshire, United Kingdom YHA Full time
About the Role

We are seeking a highly skilled and experienced Duty Manager to join our team at YHA Boggle Hole. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day running of our hostel.

Key Responsibilities
  • Support the management of an operational budget and the delivery of Key Performance Indicators (KPIs)
  • Engage in various customer-facing duties across the hostel, ensuring all guests and visitors have an outstanding YHA experience
  • Guide and support team members working in all areas of the hostel, fostering a collaborative and inclusive work environment
  • Utilise our systems for efficient guest check-ins, check-outs and other management functions
  • Carry out cleaning and housekeeping duties, maintaining a clean and comfortable environment for our guests
  • Assist in the kitchen and serve food and drinks with warmth and hospitality, enhancing the dining experience
  • Deputise for the Hostel/Deputy Manager, managing the daily hostel operation in their absence
What We Offer
  • Competitive hourly rate: £12.44 per hour
  • Accommodation options: Live-in accommodation available at a reasonable rate of £63.70 per week
  • Exclusive benefits: Access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases
  • Free YHA Membership: Receive a complimentary YHA Membership each year
  • Travel and adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members
About YHA

At YHA, we celebrate diversity and value the unique perspectives that every individual brings. Our mission is to create an inclusive environment where all team members are appreciated for their distinctive contributions and insights.

We are committed to making YHA accessible for all, an integral part of our charitable mission. We actively seek to build diverse teams and extend a warm welcome to applicants from all backgrounds.

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