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Customer Service Representative

2 months ago

Ascot, Windsor and Maidenhead, United Kingdom Sytner Group Full time
{"title": "About the Role", "content": "

We are seeking a friendly and enthusiastic Receptionist/Host to join our team at Sytner Sunningdale BMW/MINI. As a Sytner Host, you will be the first point of contact for our customers, welcoming them to our showroom and ensuring their visit is a positive experience.

You will be responsible for managing customer visits, directing them to the correct department, and offering refreshments throughout their stay. You will also manage incoming calls and provide excellent communication skills to our customers.

We are looking for someone who is proactive, innovative, and able to use their own initiative to create a unique and bespoke experience for our customers. You will also need to collate customer knowledge and anticipate their needs, requiring excellent organisational and preparation skills.

We offer a competitive benefits package, including enhanced holiday entitlement, industry-leading maternity and paternity pay, and career development opportunities.

We are committed to creating an equitable environment and welcome applications from individuals from diverse backgrounds.

At Sytner, we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

", "requirements": "
  • Proactive communicator with excellent communication skills
  • Innovative and able to use own initiative
  • Excellent organisational and preparation skills
  • Collate customer knowledge and anticipate customer needs
", "benefits": "
  • Enhanced holiday entitlement
  • Industry-leading maternity and paternity pay
  • Career development opportunities
", "company": "Sytner Group"}