Digital Transformation Specialist
1 week ago
At H&M Group, we are committed to creating a more sustainable future for fashion. We believe that everyone should have the opportunity to be part of this journey and make a positive impact on our planet.
We are currently seeking an experienced Digital Transformation Specialist to join our team in London. As a Digital Transformation Specialist, you will play a crucial role in driving digital innovation and improving customer experiences across our global platforms.
About the Role:
- To lead the implementation of digital transformation initiatives that drive business value and improve customer experiences
- To work closely with cross-functional teams to prioritize and deliver new features and enhancements on our digital platforms
- To ensure seamless integration and automation of product enrichment on our PIM system
- To develop and maintain data taxonomy that supports SEO and buying beliefs
- To identify and drive improvements to our digital platforms to build customer and business value
- To support the prioritization of new features and user story development
- To collaborate with teams to learn about needs and challenges and develop solutions
- To ensure new features and processes meet expectations through UAT and training
- To support incident resolution and prevention on our digital platforms
- To track and share performance metrics within the digital product area
Requirements:
- Prior experience as a Business Expert or similar role in a digital retail environment
- Experience working with PIM systems and E-commerce platforms beneficial
- Good understanding of SEO principles
- Proficient Excel skills
- Experience with web analytics tools beneficial (Google Analytics)
- Exceptional organisational and problem-solving skills
- Process-driven and customer-centric approach
- Strategic thinking and results-driven mindset
- Strong stakeholder management and collaboration experience
Benefits:
- Competitive salary of £60,000 - £80,000 per annum
- 25 days annual leave
- Annual health checks
- Pension scheme
- Discounts on various activities and financial/lifestyle products
- Cycle to work scheme
- Discounted gym membership
- Employee assistance programme
- Private health and dental care
About Us:
H&M Group is a leading global fashion brand with over 40 countries worldwide. Our collection offers elevated essentials, iconic pieces, and innovative design. We believe in creating a positive impact on our planet and strive to make sustainability a core part of our business.
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