Digital Transformation Specialist
6 hours ago
We are seeking an experienced Digital Transformation Specialist to join our team at Methods Business and Digital Technology. This is an exciting opportunity for a skilled professional to make a real impact on our clients' business outcomes.
The successful candidate will be responsible for providing thought leadership to our ServiceNow Operations Teams, working with clients to design and build best-in-class ServiceNow solutions, supporting the sales cycle, and providing expertise to our strategic accounts.
Key Responsibilities- Designing end-to-end ServiceNow solutions that address complex business challenges, ensuring they meet the organisation's current and future business needs.
- Collaborating with client stakeholders to gather, analyse, and document detailed requirements, translating them into actionable specifications.
- Conducting workshops, presentations, and training sessions to facilitate client understanding and collaboration.
- Developing architectural blueprints for ServiceNow solutions, considering factors such as scalability, security, performance, and integration requirements.
Requirements
- Strong relationship-building, influencing, negotiating, and facilitation skills with customers and colleagues.
- Excellent written and verbal communication skills, articulating complex technical information convincingly at all levels.
- Able to work with minimal supervision, consistently delivering quality to deadlines and escalating issues and blockers in a timely manner, being customer and relationship focused, process driven, results oriented and organised.
- Experience of working in a client-facing role in a professional services organisation.
- Expert knowledge of the ServiceNow platform, beyond ITSM (e.g. SecOps, HRSD, IRM, BCM, APM, CMDB, ITAM, ITOM, SPM).
Methods Business and Digital Technology is a leading provider of digital transformation services, with a strong track record of delivering high-quality solutions to our clients. We offer a dynamic and supportive work environment, with opportunities for career growth and development.
Our benefits package includes a competitive salary, plus a range of perks such as flexible working arrangements, access to LinkedIn Learning, a management development programme, and training, a 24/7 confidential employee assistance programme, and a range of social activities.
Salary Range: £80,000 - £120,000 per annum
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