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Head of Operations Manager

2 months ago

Watford, Hertfordshire, United Kingdom I Love My Job Ltd Full time

Job Summary:

We are seeking a highly skilled and experienced Head of Operations Manager to join our team at I Love My Job Ltd. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our business.

Key Responsibilities:

  • Review supplier manuals to understand procedures and ensure all relevant teams have necessary information to fulfil orders accurately and punctually.
  • Ensure that all behind-the-scenes operations are running smoothly, including timely assistance to customer inquiries regarding product details, samples, compliance documentation, and internal data collation.
  • Involvement with transport and shipping of export orders, including to our global warehouse network.
  • Establish and enforce quality control standards and service improvements where necessary.
  • Proficient in Microsoft Office suite, with a strong numerical aptitude, including Excel.
  • Display a positive, proactive attitude, with excellent communication and relationship-building skills.

Requirements:

  • Good sales operations experience
  • Strong numerical aptitude, including Excel
  • Excellent communication and relationship-building skills

About Us:

I Love My Job Ltd is a forward-thinking, vibrant, and creative company that designs and develops leading consumer products for retailers globally. We offer an exciting opportunity for growth and development in a fast-paced environment.