Sales and Services Director
3 weeks ago
This role will see you using your sales expertise to proactively engage with customers at our shop, building rapport and advising on the products and services we can provide to give them the best solution. You'll work with a team to deliver sales across the Halfords Group through referrals of jobs such as Tyres, MOT and Services, as well as other car maintenance needs. Recommending the right solution for the customer is what this role is all about, whether we can fix it in the car park, at our local Autocentre or by arranging for our Halfords Mobile Expert van to fix it at the customer's home or work.
Key Responsibilities- Building relationships with customers and colleagues to deliver a seamless customer experience
- Working with the shop team, Autocentre and Mobile Expert teams to achieve sales targets
- Recommending the right solution for customers, whether in-store, at our Autocentre or through our Mobile Expert service
- Excellent rapport-building and communication skills
- Experience of delivering great face-to-face customer service in a retail sales or automotive environment
- A keen interest in or experience of working with motoring products and services
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 60% off garage bills at Halfords Autocentre
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24/7
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes significantly reduced
- Life insurance
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay
- Health Cash Plan - claim cash back towards healthcare costs and get access to health and well-being services
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