Multicultural Support Agent

3 days ago


Durham, United Kingdom MTrec Commercial Full time
Key Responsibilities

As a Multicultural Support Agent, you will be the primary point of contact for our clients requiring assistance in Korean language.

Your main responsibilities will include providing accurate and efficient responses to customer inquiries, escalating complex issues to senior team members as needed, and contributing to the improvement of our services by suggesting new ideas and processes.

We are committed to providing a supportive and inclusive work environment where you can grow and develop your skills. We offer a range of benefits, including flexible working hours, professional development opportunities, and a competitive salary package ranging from $45,000 to $60,000 per annum.


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