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Customer Service Food Assistant

1 month ago

Reading, Reading, United Kingdom Thomas Franks Ltd Full time

About the Role:

Thomas Franks Ltd is seeking a dedicated and enthusiastic Retail Assistant to join their team. As a key member of the food preparation team, you will play a vital role in delivering exceptional customer service and ensuring the highest standards of food quality.

Responsibilities:

  1. Food Preparation: Assist in the preparation and delivery of food and beverages to customers in a timely and efficient manner.
  2. Customer Service: Provide exceptional customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  3. Teamwork: Work collaboratively with the food preparation team to achieve sales targets and maintain high standards of customer service.
  4. Food Safety and Hygiene: Maintain a clean and safe working environment, adhering to all food safety and hygiene protocols.

Requirements:

  1. Qualifications: A level 2 food hygiene qualification is desirable.
  2. Communication Skills: Excellent verbal and written communication skills are essential for this role.
  3. Teamwork: Ability to work effectively as part of a team, contributing to a positive and productive working environment.
  4. Adaptability: Flexibility and adaptability are essential, as this role may require working varied hours and shifts.

Benefits:

  • Competitive Salary: A competitive salary and benefits package is on offer.
  • Training and Development: Opportunities for training and development to enhance your skills and career prospects.
  • Team Social Events: Regular team social events and activities to foster a sense of community and camaraderie.

About Us:

Thomas Franks Ltd is a leading independent contract caterer, committed to delivering exceptional food and service to our customers. We value our team members and offer a supportive and inclusive working environment.