Business Systems Analyst
1 month ago
We are seeking a skilled Business Analyst to join our team at NatWest.
Key Responsibilities:
- Collaborate with cross-functional teams to elicit and understand customer needs, both internal and external.
- Develop business requirements to inform future state design, ensuring alignment with the overall domain strategy.
- Build and maintain positive relationships with stakeholders and third-party suppliers across multiple franchises and functions.
What You'll Do:
- Support the articulation of ideas and requirements in a format suitable for the team, including use cases, user journeys, user stories, and illustrations.
- Capture, validate, and document business and system requirements, ensuring alignment with key strategic principles.
- Interact with customers, key stakeholders, and the team to obtain and document functional and non-functional needs.
- Analyse existing system documentation to summarise existing system functionality relevant to the work at hand.
- Support the identification of team priorities based on feedback from customers, key stakeholders, and the team.
Requirements:
- Strong understanding of Agile values, principles, and methodologies, with experience working within an Agile environment.
- Hold an appropriate business analyst certification.
- Good knowledge and experience in payments, including Swift Messaging, ISO20022, Payment schemes CHAPS, Target2, CBPR+, SEPA, Faster Payments, and BACS.
- Prior experience working on projects involving Cloud (AWS, Azure, or GCP), Microservices, Web Application, Java, and DevOps toolset including JIRA and Confluence.
- Experience with wireframing or working with UI-based applications.
- Experience applying business analysis tools and techniques.
- Excellent communication skills, with the ability to communicate complex technical concepts clearly to peers and management-level colleagues.
- Strong collaboration and stakeholder management skills.
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