Business Systems Analyst

4 weeks ago


Edinburgh, Edinburgh, United Kingdom NatWest Full time
Business Analyst Role

We are seeking a skilled Business Analyst to join our team at NatWest.

Key Responsibilities:

  • Collaborate with cross-functional teams to elicit and understand customer needs, both internal and external.
  • Develop business requirements to inform future state design, ensuring alignment with overall domain strategy.
  • Build and maintain positive relationships with stakeholders and third-party suppliers across multiple franchises and functions.

What You'll Do:

  • Support the articulation of ideas and requirements in formats required by the team, such as use cases, user journeys, user stories, and illustrations.
  • Capture, validate, and document business and system requirements, ensuring alignment with key strategic principles.
  • Interact with customers, key stakeholders, and the team to obtain and document functional and non-functional needs.
  • Analyse existing system documentation to summarise existing system functionality as it relates to the work at hand.
  • Support the identification of team priorities based upon feedback from customers, key stakeholders, and the team.

Requirements:

  • Good understanding of Agile values, principles, and methodologies, with experience working within an Agile environment.
  • Appropriate business analyst certification.
  • Knowledge and experience in payments, including Swift Messaging, ISO20022, Payment schemes CHAPS, Target2, CBPR+, SEPA, Faster Payments, and BACS.
  • Prior experience working on projects involving Cloud (AWS, Azure or GCP), Microservices, Web Application, Java, and DevOps toolset including JIRA and Confluence.
  • Experience with wireframing or working with UI-based applications.
  • Experience applying business analysis tools and techniques.
  • Good communication skills, with the ability to communicate complex technical concepts clearly to peers and management level colleagues.
  • Good collaboration and stakeholder management skills.


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