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HR Operations Coordinator
2 months ago
About ARU:
ARU is a global university that transforms lives through innovative, inclusive, and entrepreneurial education and research. The university holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). ARU's research institutes and four faculties bridge scientific, technical, and creative fields, delivering impactful research that tackles pressing issues and makes a real difference to our communities.
About the Role:
As a key member of the HR Partnering Team, you will be the primary point of contact for our customers, providing efficient, effective, and customer-focused support for HR Operations activities. Your responsibilities will include:
- Administering HR records, systems, and databases to ensure accuracy and compliance with legislation.
- Managing the DBS renewal process for employees and maintaining a strong working knowledge of DBS compliance.
- Creating, administering, and maintaining records for claims-based staff members from recruitment to leaver notification.
- Conducting pre-employment checks, including right to work in the UK, DBS checks, qualifications, and other relevant checks.
- Monitoring shared HR Services/jobs email mailboxes and redirecting or escalating as necessary.
Requirements:
To be successful in this role, you will need:
- A range of GCSEs at grades A-C or equivalent, or NVQ Level 2.
- Experience in dealing with high volumes of queries, producing letters, and updating spreadsheets.
- Strong customer care and communication skills, with the ability to solve problems and provide timely responses.
What We Offer:
ARU offers a range of benefits, including a generous holiday entitlement, occupational pension schemes, training and development opportunities, and a competitive relocation package. We are committed to safeguarding and promoting the welfare of our staff and students and expect all staff to share this commitment. We value diversity at ARU and welcome applications from all sections of the community.
