Sales Assistant

14 hours ago

Louth, Lincolnshire, United Kingdom British Heart Foundation Full time
Role Overview

As a Sales Assistant at the British Heart Foundation, you will be at the heart of our retail operation, delivering exceptional customer service and promoting our charity's mission. This is a part-time role working 13 hours a week in one of our busy clothing stores, requiring flexibility to work weekends and bank holidays on a rota basis.

Key Responsibilities
  • Engage with customers, providing a first-class service experience and promoting our charity's mission
  • Organise and merchandise donated stock creatively to maximise sales potential
  • Collaborate with our E-Commerce team to maximise online sales
  • As a Keyholder, you'll be the go-to person when there isn't a manager on duty, keeping the store running and ensuring our customers have a great experience

What We're Looking For
  • Previous retail experience isn't essential, but you'll need to be passionate, energetic, and able to deliver exceptional customer service
  • You'll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
  • Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
  • Attention to detail in everything you do
  • Positive, creative, confident, customer service-focused, and passionate about sustainability
  • You'll be comfortable with tech, able to use a Till, PC, Smartphone, and e-mail with ease

Why Join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include 38 days annual leave, holistic support leave, enhanced family policies, and more. We're committed to fairness and consistency, using anonymous CV software during the application process. Early applications are encouraged, but we'll review submissions throughout the advertising period and may close the advert early. Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

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