Fragrance Expert
2 months ago
At Jo Malone London, we're passionate about creating unforgettable experiences for our customers. As a Senior Stylist, you'll play a key role in delivering exceptional service and driving sales growth in our John Lewis store.
We're looking for a talented and ambitious individual who shares our passion for fragrance and gifting. As a Senior Sales Advisor, you'll have the opportunity to develop your skills and expertise in a fast-paced and dynamic environment.
Your key responsibilities will include:
- Providing personalized customer service and creating memorable experiences for our customers
- Building strong relationships with customers and colleagues to drive sales and achieve business objectives
- Staying up-to-date with the latest fragrance trends and product knowledge to provide expert advice and recommendations
- Working collaboratively with the team to achieve sales and service targets
- Contributing to the development and execution of in-store events and visual merchandising initiatives
In return, we offer a competitive salary, commission scheme eligibility, annual leave and family leave, product discount, and access to our extensive training and development program.
We're committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to succeed. If you're passionate about fragrance, customer service, and driving business growth, we'd love to hear from you.
What We Offer
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
Qualifications
- Previous retail experience with a proven track record of achieving and/or leading a team to achieve sales and customer service targets
- A passion and energy to provide inspirational, authentic and personalized customer service
- An approachable, friendly with a 'can-do' attitude
- Confidence in speaking to customers, get to know them and understand their needs to best cater to them
- Flexible availability across days/hours
- Proof of right to live and work in the country
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