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Quality and Governance Officer
2 months ago
The post-holder will work closely with clinical, operational, and administrative colleagues across the Emergency Department, Acute Medicine, and Urgent Care groups to support the delivery of key performance indicators and provide high-quality support, including information validation and administrative support for governance-related meetings.
Main Responsibilities- Manage and validate data for the Emergency Medicine group to ensure adherence to key performance indicators and maintain the group's monitoring documents for these indicators.
- Maintain high data quality standards by ensuring that data entered onto Trust systems is accurate, complete, and up-to-date.
- Develop and produce information and performance reports as required.
- Facilitate quality aspects with both clinical and non-clinical teams by compiling and disseminating information, including:
- Mortality review completion
- Updating of patient information leaflets and clinical guidelines
- Highlighting incomplete e-discharges to the relevant clinicians and supporting with completion
- Supporting with facilitation of clinical audits, including proposals, QIPS presentations, and action completion
- Friends and family test responses
- Oversee administrative functions relating to meetings within the group, including:
- Preparing agendas within the appropriate Trust templates
- Liaising with meeting members for items for inclusion
- Taking accurate attendance
- Recording minutes and actions
- Monitoring and facilitating completion of actions
- Room bookings
- ICT support, including logging into MS teams and letting people into the group to attend virtually
University Hospitals Coventry and Warwickshire NHS Trust is a leading teaching Trust in the UK, rated as good by the Care Quality Commission. We are proud of our employees across our hospital sites, with high-quality patient care at the heart of everything we do.
We boast some of the most modern facilities in Western Europe and are renowned for being at the forefront of research and innovation as part of our blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation.
Person SpecificationThe post-holder will require:
- Essential qualifications: see supporting documents
- Essential experience: see supporting documents
- Desirable qualifications: see supporting documents
- Desirable experience: see supporting documents
- Essential knowledge: see supporting documents
- Desirable knowledge: see supporting documents
- Essential skills: see supporting documents
- Desirable skills: see supporting documents
