Senior Apple Specialist

7 hours ago


London, Greater London, United Kingdom Minko's Macs Full time
About the Role

We are seeking a highly skilled and experienced Senior Apple Specialist to join our team at Minko's Macs. As a key member of our technical team, you will play a vital role in leading our repair services and ensuring exceptional customer satisfaction.

Key Responsibilities
  • Provide expert technical support and guidance to customers, resolving complex issues with Apple devices.
  • Develop and implement efficient repair procedures to optimise workflow and success rates.
  • Train and mentor junior technicians, fostering their growth and development.
  • Oversee inventory management and maintain a clean, organised work environment.
Requirements and Qualifications
  • A minimum of 10 years' experience in computer repair, preferably in a senior or leadership role.
  • Extensive knowledge of Apple hardware, software, and troubleshooting methodologies.
  • Strong leadership skills, with the ability to motivate, guide, and develop a team.
  • Exceptional communication and interpersonal skills, with the ability to build trust with customers and colleagues.

Salary: £50,000 - £60,000 per annum (dependent on experience).



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