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Mercedes-Benz Service Advisor

1 month ago

London, Greater London, United Kingdom Sytner Full time

About the role: We are seeking a skilled Service Advisor to join our team at Mercedes-Benz of Colindale. This challenging role requires providing outstanding customer care and serving as the vital link between customers and the workshop. As a Service Advisor, you will inform and consult on vehicle servicing, keep customers updated throughout the process, and address any questions or concerns they may have.

Key Responsibilities:
  • Provide exceptional customer service and build rapport with clients
  • Consult on vehicle servicing and maintain open communication with customers
  • Stay up-to-date on manufacturer courses and training to enhance skills and knowledge

Salary: £28,000 - £35,000 per annum (dependent on experience)

We offer a comprehensive benefits package, including enhanced holiday entitlement, industry-leading maternity and paternity pay, career development opportunities, and recognition of long service. Our commitment to diversity and inclusion welcomes applications from individuals regardless of background.