Adult Service Manager

2 days ago

Bristol, Bristol, United Kingdom NHS Full time
Job Title: Adult Service Manager

We are seeking an experienced and motivated Adult Service Manager to join our team at Mendip Vale Medical Group. As a key member of our management team, you will be responsible for delivering effective patient care and leading our Patient Co-ordinator and Administrative teams to navigate and signpost patients' care to the most appropriate service or clinician.

Main Responsibilities:
  • Lead the Patient Co-ordinator and Administrative teams to deliver effective patient care and navigate patients' care to the most appropriate service or clinician.
  • Develop, motivate, and coach team members to maintain up-to-date knowledge of systems and processes to deliver administrative and organisational KPIs.
  • Use key Management Information (MI) to improve team performance and enhance the patient journey.
  • Effectively plan and manage staff resource via suitable rota planning and proactively manage patient/workflow demand within an operational capacity during agreed and peak periods.
  • Responsible for implementing and managing stage 1 complaints.
  • Work closely with other Patient Services Managers to facilitate a collaborative, transparent, and knowledge-sharing environment between all Surgeries.
Requirements:
  • NVQ3 or equivalent in Management or ILM qualification (or equivalent experience).
  • Sound educational background (Min Maths & English GCSEs, grade C or above).
  • Evidence of continued learning/personal development in relevant field.
  • Education to Masters level or equivalent experience.
Person Specification:
  • Understanding of the service delivery plan and ability to implement within a team.
  • Ability to cope and manage rapid and sustained change.
  • Ability to represent the organisation at an operational level.
  • Ability to manage time and achieve deadlines.
  • Excellent communication skills, both oral and written, with ability to present information clearly and succinctly.
  • Ability to foster and maintain positive working relationships with a wide range of people.
  • Ability to review data and reports, translating them into a service delivery plan.
Other Requirements:
  • Patient-focused and compassionate about delivery of safe and effective care.
  • Ability to demonstrate commitment to Mendip Vale's ethos and values.
  • Positive attitude, self-motivated, and able to motivate others.
  • Credibility with clinicians and managers able to gain respect, trust, and co-operation quickly.
  • Resilient and flexible to meet service needs.
  • Self-aware and diplomatic.
  • Ability to work across sites and travel to attend meetings/training/support in other locations in the interests of MVMG as required.
  • Ability to attend meetings outside core hours as required.

  • Adult Care Services Manager

    3 days ago

    Bristol, Bristol, United Kingdom Caremark UK Ltd Full time

    Job Title: Adult Care Services ManagerWe are seeking an experienced and skilled Adult Care Services Manager to join our team at Caremark UK Ltd.Job Summary:The Adult Care Services Manager will be responsible for ensuring all customer visits are allocated, recruiting suitable Care Assistants, and maintaining appropriate office procedures.Key...

  • Adult Care Services Manager

    3 days ago

    Bristol, Bristol, United Kingdom Caremark UK Ltd Full time

    Job Title: Adult Care Services ManagerWe are seeking an experienced and skilled Adult Care Services Manager to join our team at Caremark UK Ltd.Job Summary:The Adult Care Services Manager will be responsible for ensuring all customer visits are allocated, recruiting suitable Care Assistants, and maintaining appropriate office procedures.Key...

  • Adult Social Care Specialist

    3 weeks ago

    Bristol, Bristol, United Kingdom Service Care Solutions Ltd Full time

    Job SummaryWe are seeking a highly skilled Transformation and Commissioning Officer to join our team at Service Care Solutions Ltd. As a key member of our service, you will play a crucial role in delivering complex transformation and commissioning projects.Key ResponsibilitiesWork on the recommissioning of critical care services across the care ladder,...

  • Transformation and Commissioning Officer

    2 weeks ago

    Bristol, Bristol, United Kingdom Service Care Solutions Ltd Full time

    Job Summary:Service Care Solutions Ltd is seeking a highly skilled Transformation and Commissioning Officer to join their team. As a key member of the service, you will play a crucial role in the recommissioning of critical care services across the care ladder.Key Responsibilities:Deliver complex transformation and commissioning projects, working closely...

  • Transformation and Commissioning Officer

    2 weeks ago

    Bristol, Bristol, United Kingdom Service Care Solutions Ltd Full time

    Job Summary:Service Care Solutions Ltd is seeking a highly skilled Transformation and Commissioning Officer to join their team. As a key member of the service, you will play a crucial role in the recommissioning of critical care services across the care ladder.Key Responsibilities:Deliver complex transformation and commissioning projects, working closely...

  • Adult Care Services Manager

    2 days ago

    Bristol, Bristol, United Kingdom Caremark UK Ltd Full time

    Job Title: Adult Care Services ManagerWe are seeking a highly organized and detail-oriented Adult Care Services Manager to join our team at Caremark UK Ltd.Key Responsibilities:Customer Visit Allocation: Ensure all customer visits are allocated to suitable Care Assistants.Care Assistant Recruitment: Implement thorough recruitment and vetting procedures for...

  • Adult Care Services Manager

    2 days ago

    Bristol, Bristol, United Kingdom Caremark UK Ltd Full time

    Job Title: Adult Care Services ManagerWe are seeking a highly organized and detail-oriented Adult Care Services Manager to join our team at Caremark UK Ltd.Key Responsibilities:Customer Visit Allocation: Ensure all customer visits are allocated to suitable Care Assistants.Care Assistant Recruitment: Implement thorough recruitment and vetting procedures for...

  • Director of Adult Social Care Services

    4 days ago

    Bristol, Bristol, United Kingdom Social Work First Full time

    Job Title: Head of Performance ServicesSocial Work First is seeking a highly skilled and experienced professional to lead our Adult Social Care Services team.Key Responsibilities:Ensure the effective and efficient delivery of all aspects of adult social care services in a complex and demanding legal and social environment.Deliver a breadth of support to...

  • Director of Adult Social Care Services

    4 days ago

    Bristol, Bristol, United Kingdom Social Work First Full time

    Job Title: Head of Performance ServicesSocial Work First is seeking a highly skilled and experienced professional to lead our Adult Social Care Services team.Key Responsibilities:Ensure the effective and efficient delivery of all aspects of adult social care services in a complex and demanding legal and social environment.Deliver a breadth of support to...

  • Clinical Psychologist

    3 weeks ago

    Bristol, Bristol, United Kingdom Shire Healthcare Full time

    Job SummaryShire Healthcare is seeking a highly skilled and experienced Clinical Psychologist to join our team in Bristol. As a HCPC registered Psychologist, you will be working in a private adult mental health service, providing high-quality psychological assessments, formulations, and therapies to adult service users.Key ResponsibilitiesConduct...

  • Adult Care Services Director

    5 days ago

    Bristol, Bristol, United Kingdom Purosearch Ltd Full time

    Complex Care Manager OpportunityBristol and South Gloucestershire are home to a developing care provider specializing in complex care, brain injury, and spinal injury. This organization is seeking a passionate Registered Manager with a background in complex care and a strong history with CQC to open and develop a new branch.This is a home-based, nurse-led,...

  • Adult Care Services Director

    5 days ago

    Bristol, Bristol, United Kingdom Purosearch Ltd Full time

    Complex Care Manager OpportunityBristol and South Gloucestershire are home to a developing care provider specializing in complex care, brain injury, and spinal injury. This organization is seeking a passionate Registered Manager with a background in complex care and a strong history with CQC to open and develop a new branch.This is a home-based, nurse-led,...

  • Director of Adult Social Care Services

    20 hours ago

    Bristol, Bristol, United Kingdom Social Work First Full time

    Job Title: Head of Performance ServicesSocial Work First is seeking a highly skilled and experienced professional to lead our Adult Social Care Services.About the Role:Provide strategic leadership and direction to ensure the effective and efficient delivery of adult social care services in a complex and demanding environment.Develop and implement strategies...

  • Director of Adult Social Care Services

    24 hours ago

    Bristol, Bristol, United Kingdom Social Work First Full time

    Job Title: Head of Performance ServicesSocial Work First is seeking a highly skilled and experienced professional to lead our Adult Social Care Services.About the Role:Provide strategic leadership and direction to ensure the effective and efficient delivery of adult social care services in a complex and demanding environment.Develop and implement strategies...

  • Adult Clinical Lead

    5 days ago

    Bristol, Bristol, United Kingdom Sonderwell Full time

    Job Title: Adult Clinical LeadSonderwell is seeking a highly skilled and experienced Adult Clinical Lead to join our team. As a key member of our leadership team, you will be responsible for leading the delivery of complex care into the home, ensuring the highest standards of quality and patient-focused care.Key Responsibilities:Develop and implement...

  • Adult Clinical Lead

    5 days ago

    Bristol, Bristol, United Kingdom Sonderwell Full time

    Job Title: Adult Clinical LeadSonderwell is seeking a highly skilled and experienced Adult Clinical Lead to join our team. As a key member of our leadership team, you will be responsible for leading the delivery of complex care into the home, ensuring the highest standards of quality and patient-focused care.Key Responsibilities:Develop and implement...

  • Adult Social Work Team Manager

    2 days ago

    Bristol, Bristol, United Kingdom Pertemps Professional Recruitment Full time

    Adult Community Team Manager **Job Summary** Pertemps Professional Recruitment is seeking an experienced Adult Community Team Manager to join our team in Bristol. As a key member of our Adult Community team, you will be responsible for leading a team of social workers and providing guidance and support to ensure the delivery of high-quality services to...

  • Adult Social Work Team Manager

    2 days ago

    Bristol, Bristol, United Kingdom Pertemps Professional Recruitment Full time

    Adult Community Team Manager **Job Summary** Pertemps Professional Recruitment is seeking an experienced Adult Community Team Manager to join our team in Bristol. As a key member of our Adult Community team, you will be responsible for leading a team of social workers and providing guidance and support to ensure the delivery of high-quality services to...

  • Adult Service Professional

    7 days ago

    Bristol, Bristol, United Kingdom Wiltshire Council Full time

    This is an exciting opportunity to work with Adoption West, a regional adoption agency and registered voluntary adoption agency. As an Adult Service Professional, you will be part of a team that provides adoption services for Bristol and surrounding areas.Key Responsibilities:Supporting families through the adoption processProviding guidance and resources to...

  • Adult Service Professional

    7 days ago

    Bristol, Bristol, United Kingdom Wiltshire Council Full time

    This is an exciting opportunity to work with Adoption West, a regional adoption agency and registered voluntary adoption agency. As an Adult Service Professional, you will be part of a team that provides adoption services for Bristol and surrounding areas.Key Responsibilities:Supporting families through the adoption processProviding guidance and resources to...