Enterprise IT Infrastructure Technician
3 days ago
DataCareers is seeking an experienced Enterprise IT Infrastructure Technician to assist with the migration from hybrid to cloud through autopilot, and in the deployment of Windows 11 across the organization.
The estimated salary for this role is £41,250 - £43,750 per annum, based on a 5-day week in Brighton. This is a 3-month contract, Inside IR35.
The key responsibilities of this role include:
- Technical Support: Provide first- and second-line support to end-users, assisting with installation, configuration, and troubleshooting of auto-pilot enrolment (user-driven), as well as upgrade to Windows 11.
- Deployment: Assist with the migration from hybrid to cloud through autopilot, and in the deployment of Windows 11 across the organization, ensuring minimal disruption to users.
- Troubleshooting: Resolve technical issues related to Windows 11, including hardware and software compatibility assessments.
- Documentation: Create and maintain detailed deployment documentation and reports.
- Training: Provide technical support and training to end-users post-deployment.
- Collaboration: Work closely with IT teams and project managers to meet deployment deadlines.
The ideal candidate will have strong technical knowledge of Intune, auto-pilot process, and upgrade from Windows 10 to 11. Problem-solving skills and excellent communication and interpersonal skills are also essential.
Required qualifications include ITIL Foundation certification or similar, and previous experience in a desktop support or IT role. Knowledge of apps deployment and migration experience is highly desirable.
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