Debt Resolution Agent

22 hours ago


High Wycombe, Buckinghamshire, United Kingdom Novax Recruitment Ltd Full time
Collection Expert Wanted

We are seeking an Enforcement Agent to join our team in Portsmouth, offering a competitive salary of £28,500 with an OTE of £100,000+ per annum.

This role involves traveling to debtors' properties to gather information, complete questionnaires, and negotiate payment plans. Your aim will be to secure payment in full or set up manageable repayment arrangements to assist debtors in recovering from their financial situation.

As an Enforcement Agent, you will be responsible for capturing key income details, requesting payment in full, and setting up affordable repayment arrangements. You will also need to confidentially make enquiries with neighbours regarding debtors who have moved or left a property.

You will work closely with colleagues to ensure effective case management and communicate regularly with clients to keep them informed of progress.

In addition, you will compile short reports about your visits, complete necessary paperwork, and handle cash payments, managing receipts and other documentation to ensure compliance and efficient operations.

Responsibilities:
  • Capture key income details from debtors to inform payment decisions
  • Secure payment in full or set up manageable repayment arrangements
  • Communicate regularly with colleagues and clients to ensure seamless case management


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