Store Operations Manager

3 weeks ago


Bournemouth, Bournemouth, United Kingdom Tesco Full time
About the Role

As a Shift Leader at Tesco, you will be responsible for overseeing the store operations, ensuring a seamless customer experience, and leading a team of colleagues to achieve exceptional results. This role requires strong leadership skills, excellent communication, and the ability to work in a fast-paced retail environment.

Key Responsibilities

Coordinate store operations to deliver an easy, fuss-free shopping experience for customers
Support colleagues in achieving daily priorities and take regular breaks
Open and close the store, ensuring all decisions made are right for everyone's safety
Be the go-to person for colleagues in the absence of a manager for day-to-day queries
Maintain a clean, tidy, and well-presented store
Support managers in coordinating seasonal, community, and charity events
Contribute to a great team atmosphere, inclusive of everyone
Provide great customer service, listening to customers and putting them first in everything you do
Keep the team well-informed and up to speed on any communications, changes, or updates
Stay knowledgeable about store performance and look for ways to improve and simplify operations
Coordinate store improvements and remove any obstacles that might be getting in the way of great service

What We Offer

A competitive rate of pay, starting from £14.28 an hour, with increases to £15.41 for stores inside the M25
A minimum of 16 guaranteed hours per week, with opportunities to work fewer hours if desired
Ongoing learning opportunities and access to award-winning training
A supportive and inclusive work environment, where everyone's welcome
A range of benefits, including holiday pay, flexible working, and access to free wellbeing services
The opportunity to work in a dynamic and fast-paced retail environment, with bags of variety and opportunities for growth and development

About Us

Tesco is a leading retailer, committed to serving our customers, communities, and planet a little better every day. We're proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. If you're passionate about delivering exceptional customer service and leading a team to achieve great results, we'd love to hear from you.

Please note that we can only accept candidates over the age of 18, and some roles may require working before 6:15 am or after 9:45 pm. We're committed to providing a fully inclusive and accessible recruitment process, and we welcome chats about flexible working. If you have any questions or would like to discuss this role further, please don't hesitate to contact us.
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