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Customer Service Representative

2 months ago


Truro, Cornwall, United Kingdom EE Full time
Job Overview

About the Role

We're seeking a skilled and confident individual to join our Sales Team in Truro as a Sales Advisor. As a Sales Advisor, you'll be responsible for enhancing customers' digital lives by discussing the right products and services for them.

Key Responsibilities

  • Engage with customers over the phone to understand their needs and preferences.
  • Provide expert advice on EE and BT products, including mobile and broadband services.
  • Work collaboratively with the team to achieve sales targets and provide excellent customer service.
  • Participate in training and development programs to enhance your skills and knowledge.

What We Offer

  • A competitive starting salary of £23,504 rising to £24,064 after 8 months, plus incentives and bonuses.
  • Huge discounts on EE and BT products, saving you hundreds of pounds every year.
  • Support in carving your own career path, with opportunities for professional development and growth.
  • Season Ticket Travel Loan, to help with travel expenses.
  • Volunteering days, to give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.

Company Culture

We pride ourselves on our great team culture, meaningful support, and tailored training. If you're a motivated and customer-focused individual who is passionate about delivering excellent service, we'd love to hear from you.