Account Manager
3 days ago
At Advanced Energy, we are seeking a highly motivated and experienced Account Manager to join our team. As an Account Manager, you will be responsible for identifying, qualifying, and pursuing sales opportunities at existing and new accounts within assigned areas.
Key Responsibilities:
- Identify and pursue sales opportunities at existing and new accounts within assigned areas.
- Coordinate activities to increase sales and establish and maintain a high level of customer satisfaction at all accounts.
- Support distributors in identifying, qualifying, and pursuing sales opportunities at existing and new accounts within assigned areas.
- Penetrate all levels of assigned accounts on a face-to-face basis to ensure an intimate, timely, and firsthand knowledge of customer issues.
- Produce quotations and book orders for all sales activity at assigned accounts.
- Provide initial level of technical support at accounts.
- Arrange for advanced levels of support from AE customer service, applications, engineering, marketing, etc.
- Develop account profiles, including competitive positions and sales volume, sales opportunities, company direction, decision makers, etc.
- Produce and update account strategies and tactics.
- Forecast sales in accordance with AE processes and procedures.
- Work closely with AE marketing and Engineering to ensure rapid response to opportunities and effective solution to customer issues at account.
- Travel as needed to properly perform all aspects of duties for remote customers.
Requirements:
- Proven sales aptitude and sales skills, both tactically and strategically.
- Good working knowledge of thin film, semiconductor, and advanced coatings processes.
- Excellent communication skills -- in writing, by phone, and group and one-on-one presentations.
- Excellent organizational skills with attention to detail.
- Ability to condense information into action lists.
- Ability to exercise strong follow-up on commitments.
- Strong team player.
- Good problem-solving skills and strength in managing conflicts.
- Computer literacy with confidence in using Windows, spreadsheets (Excel), word processors (Word), and presentation graphics (PowerPoint) and CRM.
- Ability to comprehend and relate technical product and process specifications.
Experience:
- 5+ years semiconductor equipment or component sales experience, preferred in power electronics used for plasma-based vacuum applications.
- Proven experience selling and/or supporting a variety of high-tech accounts.
- Working knowledge of thin film industry very important -- semiconductor, or advanced coatings.
- Prefer experience with vacuum science and plasma processing systems.
Education:
- Degree in Electronic Engineering, BSEE or equivalent education and/or experience.
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