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Claims Investigator

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Manchester, United Kingdom Clyde & Co LLP Full time
Job Title: Claims Investigator - Catastrophic Injury and Large Loss

We are seeking a skilled Claims Investigator to join our Manchester office. The ideal candidate will have extensive experience in claims investigation and a strong understanding of insurance claims handling and principles.

Key Responsibilities:
  • Deliver a visible, effective, and efficient investigation service.
  • Undertake proactive liability investigations, obtaining the relevant evidence to generate detailed reports.
  • Provide thorough consideration in assessing risk and associated costs.
  • Conduct eyewitness interviews.
  • Organise incoming instructions to satisfy service levels agreed.
  • Make accurate & timely liability recommendations based on assessment of information/evidence.
  • Ensure investigation timeframes are always adhered to.
  • Record & log management information to support workflow.
  • Work within an agreed geographical area.
Essential Skills & Experience:
  • Extensive claims investigation experience.
  • Previous experience of working in-house at a law firm, loss adjusters or an insurer would be desirable but not essential.
  • Knowledge of insurance claims handling and principles.
  • Detailed working knowledge of industry standards and benchmarks.
  • Strong technical knowledge of commercial insurance policies and documentation.
  • Able to establish credibility quickly in the claim's investigation environment.
  • A high level of accuracy and attention to detail.
  • The ability to meet deadlines and work efficiently and effectively.
  • A professional manner with the ability to build relationships internally and externally.
  • Excellent verbal and written communication skills.