Quality Assurance Lead

6 days ago


Birmingham, Birmingham, United Kingdom Creative Support Full time

Creative Support, a proud Stonewall Diversity Champion, Disability Confident Employer, and recent Investor in People Gold award winner, is seeking a dedicated Care Standards Specialist to join its Quality department. This diverse and rewarding role offers full training and support to contribute to quality improvement and turnaround programs.

Working collaboratively with operational teams and other quality work streams, you will play a crucial role in ensuring excellent services are delivered at Creative Support. With a focus on reflect and review approaches, the Quality department values flexible and considered team members who can manage their own work program while contributing to whole department outcomes.

A key aspect of this role is leading some assignments, driving quality improvement, and leveraging your practitioner background and knowledge to make a valuable contribution. We require a proactive, insightful, reflective practitioner with at least 3 years' experience in social care or a related sector, preferably in a leadership position.

The ideal candidate will have excellent coaching skills, be passionate about person-centred care, and possess flexibility and consideration to manage their own work program. With opportunities for professional development and growth, this role offers a chance to make a meaningful difference in the lives of vulnerable adults.



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