Improvement Advisor

4 weeks ago

Scotland, United Kingdom NHS 24 Full time
About the Role

We are seeking a highly skilled and experienced Improvement Advisor to join our team at NHS 24. As an Improvement Advisor, you will play a key role in driving positive change and making a real impact on healthcare delivery.

Key Responsibilities
  • Lead on the development of QI programmes and projects in association with key stakeholders, using formal QI planning methodology and associated documentation to ensure that the scope, aims, objectives and key success factors of the programmes are clearly set out to optimise successful delivery
  • Work in collaboration with colleagues across the health and care system as opportunities present through national collaborative programmes including but not limited to other NHS boards, Integrated Joint Boards, national improvement leads, the Royal Colleges and the Scottish Government Health Directorate. This will include making applications to join national improvement programme and initiatives
  • Undertake data collection and analysis using and/or developing robust data analytical tools to inform understanding of organisational problems and to continuously measure impact of improvement work, within a clear management and reporting structure, ultimately to the Board Clinical Governance Committee
  • Work closely with the Quality Improvement and Evaluation manager to manage the development of evaluation methodologies for large scale improvement project/ innovations that will enable NHS 24 to evaluate and understand its contribution and the impact on cost and value. This work will be at the leading edge of the integration of quality improvement and evaluation and will require the post-holder to be able to influence a range of senior internal and external stakeholders to understand and manage the complex interaction of change management, improvement, and evaluation techniques
  • Day-to-day management of staff including allocation of portfolios of work, objective setting and monitoring through 1:1s, annual review and personal development planning, to ensure optimal deployment of improvement staff across programmes to address priorities and maintain a business continuity focus for the organisation
Requirements
  • Educated to degree level, the post holder will have achieved a formal Improvement qualification equivalent to Master's level, e.g. Postgraduate Quality Improvement training / qualification such as IHI Improvement Advisor, Scottish Improvement Leader, SPSP Fellowship or Master's Degree in Quality Improvement) or relevant experience with evidence of ongoing personal development
  • Be a proficient user in Microsoft packages, Adobe, electronic survey design and/or data capture software and HR management systems
  • Well-developed communication and interpersonal skills
  • Have a sound understanding of the challenges and opportunities associated with implementing improvement programmes and experience of having applied this in practice.
  • Have excellent time management and planning
Benefits

NHS 24 offers a complete benefits package, with a permanent contract on Band 7 £48,788 - £56,747. Placement on salary scale is dependent on confirmation of previous relevant NHS service. We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to:

  • 35 days annual leave (rising to 41) pro-rata
  • Development opportunities including study bursaries, e-learning and classroom based courses
  • Enhanced pay for working public holidays
  • Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
  • NHS discounts on goods and services
  • HELP, employee support and assistance
About NHS 24

NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services. Our Regional Centres are located at Hillington, Cardonald, Clydebank, South Queensferry, Dundee and Aberdeen. NHS 24 also supports Hybrid Working for this role.

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