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Sales Administrator

2 months ago

Birmingham, Birmingham, United Kingdom Options Resourcing Limited Full time £27,000
Job Description

About the Role

We are seeking a highly skilled and experienced Sales Administrator or Sales Coordinator to join our team at Options Resourcing Limited. As a Sales Administrator, you will play a crucial role in developing long-term relationships with customers, satisfying their needs and requests, and delivering a positive customer experience.

Key Responsibilities

  • Process customer orders and progress any customer queries regarding outstanding orders
  • Facilitate business reviews with customers and complete RFQ's from customers
  • Negotiate with customers regarding pricing/leadtime for orders and maintain regular customer engagement
  • Ensure the system is updated using active price management including margins and analyze customer schedules to ensure stock availability
  • Obtain up-to-date forecast information for key customers and perform monthly sales forecasting analysis on key accounts
  • Creation of commercial invoices and supporting of customer declarations, resolving empty bin queries by liaising with customer & purchasing department
  • Regular reviews of any invoice exceptions and coordination of activities with any quality concerns raised by our customers
  • Support and collaborate with AR/AP to resolve invoice discrepancies and liaise with Warehouse operations to ensure timely fulfillment of customer orders
  • Generate customers KPI's as required and perform any other duties as required by management
  • Liaise with suppliers regarding pricing/leadtime for orders, product sourcing & resourcing, and placing PO's with suppliers

Requirements

  • Previous experience in a similar role
  • Excellent communication skills, both verbal and written
  • Proficient in oral, written, and mathematical skills
  • Experience of Microsoft Office package including Excel
  • Good time management

About Us

Options Resourcing Limited is a global parts distributor with a wide variety of plastic and metal parts within the fastener industry. We offer a competitive salary, excellent benefits package, and opportunities for career growth and development.