Technical Support Manager

3 weeks ago


Wolverhampton, Wolverhampton, United Kingdom Ascot Lloyd group Full time

Ascot Lloyd is seeking an experienced Technical Support Manager to lead our IT support team. This role will involve managing the day-to-day operations of the team, ensuring that IT services are delivered efficiently and effectively.

The successful candidate will have a strong background in IT management, excellent communication skills, and the ability to work under pressure. They will also be responsible for developing and implementing processes to improve IT service delivery, including incident management and problem resolution.

This role requires a solid understanding of ITIL principles and practices, as well as experience with Microsoft technologies. A strong leadership focus and ability to motivate and develop team members are essential.

Estimated Salary: £70,000 - £85,000 per annum (dependent on experience)


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