Senior IT Support Manager
2 days ago
About the Opportunity:
We have an exciting opportunity for a Senior IT Support Manager to join our team in Ipswich. As a technical leader, you will be responsible for overseeing and managing IT infrastructure including servers, networks, and hardware, with a focus on Microsoft 365 and Azure.
You will also act as an escalation point for incidents impacting service delivery and ensure effective monitoring, control, and support of service delivery processes. Additionally, you will lead and guide the Service Desk team with technical expertise and deliver Infrastructure and Business Change projects.
Key Requirements:
- Strong infrastructure knowledge and experience with Microsoft 365 and Azure
- Proven leadership capability and ability to influence infrastructure design and configuration
- Experience with SQL Server Administration and Troubleshooting
- Windows 10/11 Administration and Troubleshooting experience, including migrations
What We Offer:
- A competitive salary of £60,000 per annum, plus benefits
- The opportunity to work with a leading business in the eastern region
- A dynamic and supportive team environment
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