Regional Operations Manager
13 hours ago
Job Title: Regional Operations Manager
About the Role:
This exciting opportunity has arisen for a Regional Operations Manager to join our team in Liverpool. As a key member of the operations team, you will be responsible for ensuring the smooth running of our waterway maintenance and visitor services.
Key Responsibilities:
- Stakeholder Engagement: Develop strong relationships with visitors, users, volunteers, and colleagues to address service-related needs.
- Improvement Program Management: Identify and implement targeted initiatives to boost visitor engagement and satisfaction.
- Cross-Department Collaboration: Work closely with regional and wider teams to integrate and deliver works, events, and wellbeing initiatives.
- Volunteer Development: Design and manage volunteer programs to enhance their contributions to waterway maintenance and visitor experience.
- Project and Budget Management: Oversee small projects (up to £20k), ensuring compliance with budget, standards, and reporting requirements.
- Team Leadership: Supervise, coach, and schedule a team of staff and volunteers to ensure quality and timely execution of maintenance and operations.
Salary and Benefits:
We offer a competitive salary of £40,000 - £55,000 per annum, depending on experience, as well as a range of benefits including pension scheme, annual leave, and opportunities for professional development.
Requirements:
To be successful in this role, you will need excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment. You should also have experience of project management, stakeholder engagement, and team leadership.
Location: Liverpool Depot
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