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Prepared Foods Department Supervisor
2 months ago
Job Summary
We are seeking a highly skilled and experienced Prepared Foods Department Supervisor to join our team at Whole Foods Market. As a key member of our Prepared Foods team, you will be responsible for overseeing the day-to-day operations of the department, including scheduling and supervising team members, maintaining a clean and organized store environment, and ensuring exceptional customer service.
Key Responsibilities
- Supervise and delegate tasks to Prepared Foods team members to ensure efficient and effective department operations.
- Work with the Prepared Foods Trainer to train team members in a manner that builds and sustains a high-performance team and minimizes turnover.
- Assist in training of new team members, utilizing learning checklists and training materials.
- Maintain a clean and organized store environment, including keeping all cases and shelves clean, well-stocked, and properly rotated.
- Open and close the department according to established procedures.
- Ensure all necessary breaks are given to team members.
- Communicate team concerns to the Team Leader and Associate Team Leader.
- Set and achieve the highest standards of retail execution.
- Foster and encourage a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
- Maintain awareness of customer flows and needs and direct team members as necessary to satisfy and delight customers; respond promptly to customer needs and questions.
- Select, train, develop, mentor, motivate, and counsel team members in a manner that sustains a high-performance team and minimizes turnover.
- Provide timely, thorough, and thoughtful performance evaluations.
- Consistently communicate and model WFM vision and goals.
Requirements
- Extensive knowledge of Prepared Foods team procedures and policies.
- Strong demonstrated organizational and time management skills.
- Excellent interpersonal, motivational, team building, and customer relationship skills.
- Capable of teaching others in a positive and constructive manner.
- Product knowledge.
- Advanced knowledge of regulatory and safety policies and procedures.
- Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
- Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
- Proficiency with email, Microsoft Office, and operations-related applications.
Physical Requirements / Working Conditions
- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: 90 degrees Fahrenheit.
- Ability to work in wet and dry conditions.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
- May require use of ladders.
