Business Director

2 weeks ago

Guildford, Surrey, United Kingdom Group 1 Automotive Full time
Business Manager Job Description

As a Business Manager at Group 1 Automotive, you will be responsible for leading a team of sales executives to deliver exceptional customer experiences and drive sales revenue. You will work closely with internal colleagues, brand partners, and finance and insurance partners to achieve unit sales, chassis profit, finance, GardX, and warranty income targets.


Key Responsibilities:

  • Achieve unit sales, chassis profit, finance, GardX, and warranty income targets
  • Focus on the sales strategy to increase sales revenue and profit
  • Ensure compliance to Inchcape and regulatory sales processes to treat customers fairly
  • Adhere to retail policies in compliance with legal and manufacturer guidelines in order to pass audits
  • Achieve high levels of customer satisfaction in accordance to brand standard requirements
  • Ensure Sales Executives are committed to customer satisfaction and process excellence
  • Ensure Sales Executives are trained and reviewed to the required standards and to support the sales team through coaching and development
  • Maintain relationships with internal colleagues, brand partners, finance and insurance partners

Requirements:

  • Ability to provide a first-class customer service with energy and enthusiasm
  • An effective multitasker who is methodical and efficient
  • Adaptable approach to ensure the finance packages are tailored to customers needs
  • Experience of delivering finance and insurance packages to customers and understand FCA Compliance
  • Attention to detail
  • Ability to supervise and manage the sales process
  • Excellent listening and communication skills
  • Full EU driving licence

About Us:

Group 1 Automotive is a leading automotive retailer with 113 dealerships in the UK, representing 21 brands. We are committed to providing exceptional customer services and career opportunities for our people. We offer a comprehensive training program, competitive pay and benefits, and a supportive work environment.


What We Offer:

  • 33 days annual leave, including bank holidays, rising with length of service
  • Retail discounts that save you money every day
  • Gym discounts, cash healthcare plans, and a cycle-to-work scheme
  • Car discounts for new and used purchases and servicing
  • Flexible pension scheme and Sharesave scheme to grow your savings
  • Family-friendly policies that help you spend more time with the people that matter
  • A wellbeing programme to support you and your family
  • An internal colleague recognition system to celebrate achievements
  • A community volunteering day

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