Night Front Office Team Member

3 weeks ago


Worsley, Salford, United Kingdom AccorHotel Full time

AccorHotel is committed to providing excellent customer service and operational efficiency. We are seeking a dedicated Night Front Office Team Member to join our night team and contribute to these goals.

Job Description

In this part-time role, you will:

  • Work collaboratively with the Front Office Manager to manage guest accounts, post charges, reconcile payments, and generate daily reports.
  • Deliver exceptional customer service during guest check-ins/check-outs and assist with inquiries at the Front Desk.
  • Ensure effective communication of any issues during handovers at the start and end of each shift.
  • Clean meeting rooms.
  • Perform security checks.
  • Serve drinks from the bar.
Requirements

To succeed in this role, you should have:

  • Prior experience in hotel front desk operations.
  • Strong computer proficiency, preferably with Opera V5 or Opera Cloud.
  • Excellent written and verbal communication skills.
  • Ability to work autonomously and effectively prioritize tasks.
Estimated Salary: £19,000 - £23,000 per annum (dependent on location and experience)

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