Night Front Office Team Member
3 weeks ago
AccorHotel is committed to providing excellent customer service and operational efficiency. We are seeking a dedicated Night Front Office Team Member to join our night team and contribute to these goals.
Job DescriptionIn this part-time role, you will:
- Work collaboratively with the Front Office Manager to manage guest accounts, post charges, reconcile payments, and generate daily reports.
- Deliver exceptional customer service during guest check-ins/check-outs and assist with inquiries at the Front Desk.
- Ensure effective communication of any issues during handovers at the start and end of each shift.
- Clean meeting rooms.
- Perform security checks.
- Serve drinks from the bar.
To succeed in this role, you should have:
- Prior experience in hotel front desk operations.
- Strong computer proficiency, preferably with Opera V5 or Opera Cloud.
- Excellent written and verbal communication skills.
- Ability to work autonomously and effectively prioritize tasks.
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